For the customers and buyers who are willing to buy medicines, we first encourage them to go through the returns and refund policy before purchasing. And doing this helps customers to get information and an overall idea about the important policies that we made on our site. This helps to clear doubts and confusions of the customers.
Once you confirm your order before the payment process then we will send a message via email about the order confirmation with the proper details of the medicines.
And then, after the above process you need to make payment online. Once you successfully place an order for medicines so, we will send you a final response of the products and also give your exact delivery of the package via email.
In case, we are unable to send your order because of a shortage of stock on our list, we will inform you at the earliest.
We deliver your product exactly to your home or office locations. In the meantime, once your product is confirmed and delivered or it is requested don’t change your shipping address otherwise we will be unable to send your product.
Ivercor offers all products just within the protected areas of the country as well as also delivers in the outskirts of countries.
Therefore, if you order medicines internationally then you have to wait for some days before, your products will reach the airport, the customs check is mandatory to be conducted by authorities.
We are not answerable for delays because the customs department may take time. Thus, once the custom checking is done so, products will be delivered to your location easily and immediately after doing the whole process.
Even though, sometimes customs checks can take time, we need extra time to complete this process successfully.
In general, within the protected areas even as our packages will be shipped within a few days. However, the products can get delayed because of some unexpected situations like the custom checking process, any natural calamities, or even political disturbances, even as lockdowns and other unforeseen situations.
However, our maximum time for delivery of products can take at least 20 working days to make your final order.
Remember, that a customs check may cause a hold-up. Hence, the customers can track their shipment of packages and give us a call for further reference and we take 15 to 20 days to deliver your products.
We even, do not experience any kind of situation but can assume what will be going on tomorrow. Thus, we usually re-deliver all your products or refund the customers if any mishap happens from our side.
We are liable to abide by the total loss for the customer excluding the taxes and customs duty. In case, the products have not reached the customers even after 21 days so, customers can call us anytime.
We generally reship the packages to the customer or even, re-deliver the products. But the process is done if you request mail or call us.
We do not refund your money or even reship the products until you don’t inform us so, it is important to tell us the entire details about undelivered packages.
If the ordered packages are obtained by customers as they found damaged products or broken seals so, they can report this information within 7 days after getting a package.
If you are willing to refund or return the products within 7 days so, we will send a pickup of your order for the damaged product and process the refund policy after verifying the products.
We don’t give services of refund and return orders after 7 days of obtaining the package.